My Cineworld & Unlimited accounts

Subscribe to our Unlimited membership scheme and watch as many movies as you like, as often as you like at Cineworld - with no online booking fee! It pays for itself in just two visits*, and there are lots of extra perks and savings! You can find out more at www.cineworld.com/unlimited.

*This means the Unlimited monthly subscription price for the relevant Cineworld Cinema is cheaper than the cost of 2 visits per month to the same cinema based on in-cinema standard priced adult 2D ticket.

Yes, you can choose between a minimum 3 month or 12 month contract term. When your minimum term ends your Unlimited membership will automatically renew on a monthly basis at the then current monthly price for your Unlimited membership group, until your membership is cancelled.

The key benefit is unlimited cinema! Your Unlimited Card gives you access to all Cineworld Cinemas in your Unlimited membership group and allows you to watch any standard format public 2D film screening as many times as you like. But that’s not all...

Current offers and extras for Unlimited Members include*:

For new joiners (Red Unlimited Card)

-10% off all in-cinema food and drink purchases including in-cinema Starbucks
-25% off at Partner Restaurants including Las Iguanas, Bella Italia, Cafe Rouge and Pizza Hut
-Access to advance screenings for Unlimited members only
-Regular Unlimited exclusive email newsletters updating you on the latest releases, Unlimited advance screenings and more
-Free months of Unlimited membership for you and your friend when you recommend Unlimited.
-Upgrade to special formats like IMAX and 4DX and our recliner chairs for a small uplift
-Up to 50% off selected event cinema screenings
-Access to Cineworld cinemas not included within your membership group for a small uplift each visit.

For Premium Unlimited members (black Unlimited Card)

Continue your Unlimited membership after your first year and we’ll upgrade you to the Premium Unlimited Membership with a black digital Unlimited Card at no extra cost, which currently comes with all of the Red Unlimited Card benefits, plus :

-a massive 25% off in-cinema food and drink on every visit (10% off in-cinema Starbucks)
-3D movies (without paying the uplift)

Extra details: All uplift payments will be payable at the rates applicable at the relevant cinema on the day of screening. All film screenings are subject to normal restrictions such as age certifications, and Cineworld’s Terms of Entry. All seats are subject to availability and Unlimited Members have no preferential rights of access for any screenings except for any special screenings organised for Unlimited Members. Access is subject to relevant Cineworld Cinemas being open.

*Offers and discounts may be amended or withdrawn at any time without notice. A valid Unlimited Card must be shown.

Please see the Unlimited Terms & Conditions for more details.

• Films in special formats and special auditoriums: You’ll need to pay extra to watch films in our special formats and auditoriums such as 3D, 4DX, IMAX, Superscreen and Screen X.
• 3D screenings for Premium Members - Unlimited members with a black Premium Unlimited card can enjoy standard 3D films without paying the uplift (uplifts still apply to 3D screenings in special format auditoriums).
• Special seating: an uplift is payable for recliner seats and other premium seating, as they are not included in the Unlimited membership
• Event cinema and other special screenings: screenings of live and recorded events and other special screenings such as private screenings or film festivals are not included, although discount offers for selected event cinema may be available from time to time.
• 3D Glasses (buy at the cinema or bring your own).
To use your Unlimited membership at Cineworld cinemas not included in your Unlimited membership group, you’ll need to pay a small uplift at the cinema each visit.

Unlimited news and offers
As an Unlimited member we will keep you up to date on the Unlimited offers and extras by sending you our Unlimited News and Offers messages, such as:
• Unlimited fortnightly e-newsletter
• Invitations to exclusive Unlimited screenings
• News and reminders about the national and local discounts and benefits Unlimited members can enjoy with our Unlimited partners
• exclusive Unlimited member offers/competitions.
We usually send these messages by email and text messages but sometimes share the exciting stuff on social media as well.
You can ask us not to send you Unlimited News & Offers messages during the Unlimited sign-up process and at any time after joining via the preference centre in your My Cineworld account. Please see our Privacy Policy for more details.
Unlimited service messages and making the most of your membership
As part of the Unlimited service we’ll keep in touch with you about your membership by sending you service messages including:
• renewal reminders,
• account information
• membership summaries
and sometimes other information relevant to the use of your Unlimited membership, such as
• changes to our cinemas or Unlimited membership groups
• changes or additions to our selection of Unlimited partners
• the latest films
• hints and tips on how to make the most of your membership (for example a series of messages about how and where to use your Unlimited Card when you first join Unlimited)
• membership freebies.
We will usually send these service communications by email and text.

For monthly payers or those with a digital Unlimited membership: Your membership will automatically continue on a month to month basis after your minimum contract term, unless you tell us you don't want your membership to renew or it is cancelled in accordance with the Unlimited Membership terms.

For Unlimited members with a current annual membership (purchased on or before 2nd October 2024): If you pay for the Unlimited membership annually your Unlimited membership will not automatically renew and will come to an end after 12 months. We will write to you before the end of your 12 months of membership to let you know it's time to renew.
It’s no longer possible to renew your Unlimited card under the Annual Payment Plan, so for your membership to continue, you’ll need to subscribe to our digital Unlimited Membership. When your current year of Membership expires, simply log in to your My Cineworld account and signup for the new Digital Membership here. Then download the app to retrieve your digital Unlimited card and bookings. You’ll have various payment options to choose from (all with auto renewal) and the ability to cancel your membership easily after your minimum contract term. Find out more about Digital Unlimited Membership and payment options at www.cineworld.com/unlimited
To ensure you keep your Premium Unlimited membership and receive your black digital Unlimited card, you’ll need to:
• sign up for Digital Unlimited Membership within 30 days of your current membership coming to an end; and
• submit your current Unlimited card details and new digital Unlimited card details at www.cineworld.com/contact

Within 14 days of purchase: You have a right to change your mind and cancel within the first 14 days after purchase of your Unlimited membership. However, the amount of your refund may be reduced if you have used your membership during this period. For more information, please see your confirmation of purchase email and the Unlimited Membership Terms.

During your minimum contract term: You may only cancel your membership during your minimum contract term in very limited circumstances or if we make a significant change to the Unlimited scheme or terms and conditions that has a detrimental effect on your membership. Please refer to the Unlimited Membership Terms for more details.

After your minimum contract term: If you change your mind about your membership, you can cancel any time after your minimum contract term (or stop it renewing after your minimum term) by giving notice of termination to the Unlimited team via the contact form or by email to [email protected] (please send your request to cancel from the email address associated with your Unlimited account).
If you pay by monthly Direct Debit and we receive your notice:

- 14 days or more before your next payment date, your membership will end the day before your next payment is due or
- 13 days or less before your next payment date, that payment will be payable and your membership will terminate one month later.

If you pay by recurring debit/credit card payment and we receive your notice: 10 days or more before your next payment date, your membership will end the day before your next payment is due or 9 days or less before your next payment date, that payment will be payable and your membership will terminate one month later.

For more information about how to cancel and your rights please refer to the Unlimited Membership Terms at www.cineworld.com/terms/unlimited-card

Becoming a Cineworld Unlimited cardholder couldn’t be easier! To apply for a membership, please join at www.cineworld.com/unlimited.

There are 5 different Unlimited membership groups to choose from, each covering a different group of Cineworld Cinemas. You can use your Unlimited Card as standard at the Cineworld cinemas included in the Unlimited Membership Group you choose for your Unlimited membership. You may also use your Unlimited Card at other Cineworld Cinemas not included in your Unlimited Membership Group (in-cinema, but not to book online) by paying an uplift each visit.

Membership fees differ depending on the Unlimited Membership Group included within your Unlimited Membership.





To see the full list of Cineworld Cinemas included within each Unlimited Membership Group go to www.cineworld.com/unlimited-membership-groups.

The Unlimited Membership Group allocation of any Cineworld Cinemas as well as the number, location and opening hours of Cineworld Cinemas in any Unlimited Membership Group may change from time to time.

Yes, you are able to change your Unlimited Membership Group at any point after your minimum contract period has finished. To do this, please get in touch via our Contact Us Form and someone will get back to you as soon as possible.

Yes, although you will only be able to book tickets directly in the cinema on the day you wish to attend (not online) and an uplift charge will apply.

The following uplifts are payable when you book your ticket at Cineworld cinema not included in your Unlimited membership group (tickets are not available to book online):

(£2) Group 1 Unlimited member visiting Group 2
(£4) Group 1 Unlimited member visiting Group 3
(£6) Group 1 Unlimited member visiting Group 4
(£2) Group 2 Unlimited member visiting Group 3
(£4) Group 2 Unlimited member visiting Group 4
(£2) Group 3 Unlimited member visiting Group 4

From 3rd October 2024, it's not currently possible for customers aged under 16 years old to sign up for a new Unlimited membership or for anyone else to sign up on their behalf. Existing members who are aged under 16 years who have already been given an Unlimited membership as a gift are welcome to continue using their membership if an adult is paying their membership fees and their parent/guardian continues to give permission. Members aged under 16 years old will not be able to access a digital Unlimited card online, so should continue to use their plastic card.

Please note, a minimum age restriction applies to use of the Cineworld Websites and apps. If you are aged 15 years or younger you will not be able to use your Unlimited Card to book tickets online or manage your account online via My Cineworld yourself. Your Unlimited Card may be used to book tickets online through your parent or guardian’s My Cineworld account, by selecting the ‘Add a Friend’s Unlimited Card’ option and inserting your Unlimited Card number during the booking process.

Simply complete your application for Unlimited membership and enter the voucher code on your Unlimited gift card or Unlimited e-gift voucher in the ‘Enter Promo Code’ on the ‘Select a Plan’ page.

To give the gift of Unlimited, you can buy an Unlimited gift card in cinema or an Unlimited gift online for your loved one to use when they sign up for their own Unlimited membership (minimum age 16 years old).

It's not currently possible to sign up for or pay for a new digital Unlimited membership on behalf of someone else. Although if your current membership was given to you as a gift or someone else already pays your membership fees, your membership will continue as usual for now.

Your photo must be a passport style image that shows your face clearly and your eyes open. Make sure there is no one else in the picture. Photos that are not clear and / or include multiple people will be rejected and may not be accepted in cinema as proof of membership.

Cineworld Unlimited and Cineworld/Picturehouse Premiere Pass card holders can enjoy 25% off their food and drink bill at Café Rouge, Bella Italia and Las Iguanas restaurant. Offer applies to A La Carte Menu for Café Rouge, Bella Italia, Las Iguanas, and to selected items on the Café Rouge breakfast menu (available until 12pm) only.
Cineworld Unlimited card holders can enjoy 25% off their food bill at Pizza Hut, when ordering at least a main meal from the main menu. Terms and exclusions apply.

There are some local exclusions, please see below:

Café Rouge
Not valid at Center Parcs and on event days at the O2 (Greenwich O2 only), the Principality Stadium (Cardiff only) and Murrayfield (Edinburgh only). Not valid at Windsor 18-20th May.
£5.95 breakfast dishes are excluded from this offer. Discount applies to pastries, croques, granola bowl, fruit bowl and drinks only.

Bella Italia
Not valid at, Center Parcs and Edinburgh sites on any day.
Not valid in Bluewater on Fridays or Saturdays.
Not valid on event days in Sheffield Arena.

Las Iguanas
Not valid at Center Parcs.
Not valid at The O2, Wembley, Resorts World Birmingham, Birmingham Brindley Place or Cardiff Mill Lane on event days.
Discount off full priced drinks only and when also dining. Not valid on happy hour drinks or Bottomless Brunch.

Please see our Terms & Conditions at www.cineworld.com/terms/unlimited-card for more details.

Cineworld Unlimited card holders can enjoy 25% off their food bill, when ordering at least a main meal from the main menu (on full price menu items). Offer applies to food only and excludes takeaway or delivery.

Please see our Terms & Conditions at www.cineworld.com/terms/unlimited-card for more details.

Simply show your Unlimited card to the restaurant team and they will do the rest!

We would advise that you raise your query with the restaurant in question or their Customer Service Department. Cineworld are unable to assist with these matters.

Please ensure you have downloaded the most recent version of the Cineworld app.

Yes, physical Unlimited cards are still accepted across all Cineworld cinemas. We do urge all customers however, to utilise their digital Unlimited cards for a smoother experience.

You are no longer able to order a replacement physical Unlimited card. All customers can access their digital Unlimited card through the Cineworld app.
However, if you have accessibility requirements and are unable to use a digital Unlimited Card, please get in touch with our Unlimited team at www.cineworld.com/contact

Please contact our Unlimited team by emailing [email protected] with proof of eligibility for a physical Unlimited card and our team will get back to you.

You can reset your password by visiting "My Account" within the app and selecting "Update Password".

This feature is not available yet, but keep an eye on updates within the app. If you need to cancel your membership, please get in touch with us using our online contact form at www.cineworld.com/contact

New Unlimited members will no longer receive a physical card and you must use the digital card in the Cineworld app or online in your My Cineworld account.

Once your minimum contract term has been completed, you can email your request to update your image to [email protected] and a member of the Customer Service team will update this for you.

If you have any issues with your digital Unlimited card, please get in touch with our Unlimited Team by completing the Contact Us form via cineworld.com/help

For iOS users, your device needs to have software iOS 16 or higher. For Android users, your device needs to have Android 9 software or higher.

If you pay for your Unlimited membership monthly and have completed your minimum contract term/Initial Period, you may be able to take a membership holiday for up to 3 months. During the holiday period your membership will be suspended and we won't take any subscription payments from your account. At the end of your holiday period, your Unlimited card will automatically reactivate and your subscription payments will resume. To request a membership holiday, please complete the "Contact Us" form on our help page.

We'll need to receive your membership holiday request at least 14 days before your next payment date, to allow us time to suspend your next payment. Membership holidays are granted at Cineworld's discretion (typically only once every two years of membership) and are not a contractual right.

Please complete our Contact Us form and a member of the Unlimited Team will contact you as soon as possible.

Log in to your My Cineworld account online or register, follow the onscreen booking process and make sure you tick the box for Unlimited Tickets on the ticket selection page.

You'll need to show your Unlimited Card (plastic or digital) in-cinema at the ticket check point. Any customer who is unable to produce a valid Unlimited Card may be refused admission.

Yes, All you need to do is register for a My Cineworld account online at experience.cineworld.co.uk/

Then enter your Unlimited Card number where indicated in the Unlimited section of your My Cineworld account to sync your Unlimited membership with your My Cineworld account. Just make your bookings online through your My Cineworld account – simple! Please ensure that you bring your Unlimited Card with you to the cinema as each Unlimited member for whom a ticket has been booked must present their Unlimited Card at the ticket check point. Any customer who is unable to produce a valid Unlimited Card may be refused admission.

Please note that not all ticket types may be booked online e.g. Unlimited members wishing to (i) take advantage of the offer to upgrades to Balcony Seating at The O2 (uplift payable) or (ii) watch a film at a cinema not included in their Unlimited Group (uplift payable), will not be able to advance book for these ticket types as they are only available from the participating cinemas on the day of the performance.

If you can’t make it to a screening you have booked, please make sure you cancel it in your My Cineworld account in the My Bookings section. A cancellation is available up to 120 minutes (2 hours) prior to the start of the booked performance and only for bookings made directly on the website through your My Cineworld account. Repeated failure to collect booked tickets may be treated as misuse of an Unlimited Card which could mean that you won’t be allowed to make online ticket bookings in the future.

*Please see cl 18 of the Unlimited Card Terms and Conditions for further details about online ticket bookings using your Unlimited Card.

You can advance book for any film that is available for booking on your local cinema's homepage under "Whats On"

No, you can only advance book online. However, tickets can be obtained in advance at the box office for Unlimited member preview screenings and discounted Event Cinema tickets e.g. Opera, Concerts, Live Sports etc.

You can watch a film in our Balcony seating areas at The O2. Simply get your ticket at the participating cinema on the day of the performance (tickets not available in advance/online), but get there early as they are subject to availability.

Offers and discounts may be amended or withdrawn at any time without notice. A valid Unlimited Card must be shown.

Currently, Unlimited cardholders can have up to five advanced online bookings and can only book for one showing of a particular film at a time

Bookings for Event cinema, Unlimited screenings, Classic Films and obtaining tickets in-cinema don’t count towards your 5 booking limit.

You won’t be able to book in advance for 2 films starting within 90 minutes of each other.

Please see clause 18 of the Unlimited Card Terms and Conditions for further details about online ticket bookings using your Unlimited Card.

Only the person who made the initial booking can cancel it. Please make sure you cancel the booking in your My Cineworld account via the My bookings section. A cancellation is available up to 120 minutes (2 hours) prior to the start of the booked performance and only for bookings made directly on the website.

No, it is not possible to change part of a booking. If you need to change your booking, you’ll need to cancel the whole booking and then re-book for the screening of your choice. Only the person who made the initial booking can cancel it. Please make sure you cancel the booking in your My Cineworld account via the My bookings section. A cancellation is available up to 120 minutes (2 hours) prior to the start of the booked performance and only for bookings made directly on the website through a My Cineworld account.

Yes, you can collect your tickets on the day of the performance, either from the automated ticket collection machines or from any till point within the cinema. Please note, you will need your booking reference or the debit, credit or charge card number used to make the booking. Also, all Unlimited Cards must be presented at the ticket check point. Any customer who is unable to produce a valid Unlimited Card may be refused admission.

Please note, you will not be able to cancel your advance booking once you have collected your tickets from the cinema.

Your tickets are only available for collection on the day of the performance.

You will need your booking reference or the credit/debit/charge card number used to make the booking. Please note all Unlimited cards must be presented at the ticket check point. Any customer who is unable to produce a valid Unlimited card may be refused admission.

No. You can show the QR booking code on the iOS and Android app or booking confirmation email.

The Friends & Family list is a new security measure to reduce the number of fraudulent Unlimited bookings being made without the knowledge of the Unlimited member. You will now not be able to book tickets online using an Unlimited card unless they have given you permission. You need to be an Unlimited member yourself to be added to someone’s Friends & Family list. This will allow you to book tickets online using their Unlimited card. If you want someone else to be able to book tickets for you with your Unlimited card, they will need to add you to their Friends & Family list. It’s quick, easy and only needs to be done once!

Once your Unlimited card is synced to a My Cineworld account, you will have the option in your My Cineworld Account to send a request to be added to another Unlimited member’s Friends & Family list. They will receive an email asking them to accept this request, which would allow you to book Cineworld tickets using their Unlimited card.

Once your Unlimited card is synced to a My Cineworld account, you will have the option in your My Cineworld Account to send a request to be added to another Unlimited Member’s Friends & Family list. Simply follow the below step-by-step instructions.

Step 1: Login to your My Cineworld account
Step 2: Visit the Unlimited tab in your My Cineworld account
Step 3: Scroll down to Unlimited Friends & Family
Step 4: Click Add Unlimited Friends & Family
Step 5: Enter your friend’s name and email address to send them an invite
Step 6: Your friend will receive an email invite asking them to accept your Friend Request. They can do this by logging into the Unlimited tab in their My Cineworld account, where your invite will be waiting for them
Step 7: Once your Friend has accepted your request, you will be able to select their Unlimited card during a booking by clicking Add Friends & Family and selecting the (+) symbol to add them to your booking selection

For every friend that becomes an Unlimited member, you could gain an extra month free on your existing membership. Not only that, your friend has the benefit of receiving a month free too! You can earn up to a maximum of 12 free months a year. For more information, visit cineworld.co.uk/unlimited-recommend-a-friend

Any Unlimited member can take part in the Recommend A Friend Offer, so long as they have a My Cineworld account.

All you have to do is login to your My Cineworld account to find your unique code under the Unlimited tab, share the code with your friends and ask them to apply for their own Unlimited membership using the code when prompted.

The code used by your friends will tell us they are applying as a friend of yours. We will then be able to correctly assign your reward once they have become an Unlimited member, paid their subscription fees and been an active member with us for 90 days.

Your code may be used as many times as you like, although the number of free months you can earn from the code is limited to a maximum of 12 each year (even if the code has been used in connection with more than 12 successful recommendations during that period).

If you share your code with 12 friends and they join Unlimited you could earn a full year of free Unlimited cinema!

From time to time, we may send you posters or other mailings about Recommend a Friend which you may wish to use to recommend Unlimited to your friends.

You can apply for your Recommend a Friend code and start recommending friends as soon as you become an Unlimited member.

It’s really quite simple. One successful recommendation will earn you one additional month’s worth of Unlimited membership. You can benefit from up to a maximum of 12 free months in a year.

A successful recommendation means the friend (""Friend"") that you have recommended (a) is eligible to join the Unlimited Scheme in accordance with the Unlimited Card Terms and Conditions, (b) is subscribing to the Unlimited scheme for the first time, (c) successfully completes the online application process using the relevant Offer code, and (d) has successfully paid for and completed their first 90 days’ subscription.

Please read our Terms & Conditions for the Recommend a Friend Offer for more details.

If your friend signs up for Unlimited, inputs your unique code during the online application process and completes their minimum contract term (which will be either 3 months or 12 months , depending on the way they choose to pay when signing up), they will receive their next month of Unlimited membership free.

In addition to that, once they become an Unlimited member, your friend can make their own recommendations earning more months free for themselves and their friends!

You may share your Recommend A Friend code with as many friends, family members and colleagues as you like., although the number of free months you can earn from that code is limited to a maximum of 12 each year (even if the code has been used in connection with more than 12 successful recommendations during that period).

For Pay-Monthly Members and Pay Upfront (3 Months) Members. The Free Month will usually be applied automatically to qualifying Members' accounts within 6 weeks after the Friend has paid for and completed their first 90 days' subscription (unless the Member is in their first three (3) months of membership, in which case the Free Month will be applied after the expiry of their first 3 months of paid Membership, or a little later once the Friend’s 90 day subscription period has been completed). Members must not cancel their Membership Fee payment for the free month(s) – the relevant direct debit or card payment will be waived automatically and, unless Members have qualified for more than one Free Month, normal payment will be resumed in the following month. Cancelling a direct debit or continuous payment card arrangement will result in the automatic de-activation of Unlimited Cards and loss of any accrued Free Months.
The Free Month for Annual Members or Pay Upfront (12 months) Members. The Free Month will be noted against qualifying Members' accounts within 6 weeks after the Friend has paid for and completed their first 90 days' subscription and will be applied automatically after the end of the paid-for 12 month period (or a little later once the Friend’s 90 day subscription period has been completed). For example, if a Member makes 3 successful recommendations within their paid-for 12 month period, their subscription (and for those Members with a digital membership, their Minimum Term) will automatically extend for an additional (free) 3 months after the end of the 12 month period. The Member’s account must be live at the time the Free Month is due to be applied as Free Months cannot be applied to Member’s accounts once their membership has expired.

Please don’t cancel your direct debit or payment card authority as the relevant payment will automatically be waived. Cancelling your payment arrangement will result in the automatic de-activation of your Unlimited Card.

More than one free month earned – if you have qualified for more than one free month, each free month will be applied on the same basis as above and, where a number of successful recommendations have been processed at or around the same time, your free months will be applied to your account on consecutive months.

New members who joined Unlimited using a Recommend a Friend code - If you are the new member who signed up using your friend’s code, your additional free month will be assigned to the first month after the end of your minimum contract term/initial period (ie month 4 if you chose to pay your membership fees 3 months Up Front or monthly, month 13 if you paid for your Unlimited Membership 12 months in advance then month 13), if you pay for your subscription monthly, we will not take a Direct Debit/payment card payment on your usual date. Monthly payments will then resume as normal.

Please go to www.cineworld.com/terms to view full terms and conditions of the Recommend a Friend Offer.

Please note: If you cancel your membership, if your membership expires or if your card is deactivated at any time before your accrued free month(s) have been applied to your account or used, you will lose the free months gained by recommending friends. The rewards are only valid whilst you remain an active Unlimited member.

If you cancel your membership, if your membership expires or if your card is deactivated at any time before your accrued free month(s) have been credited or used, you will lose the free months gained by recommending friends. The rewards are only valid whilst you remain an active member.

Nothing. As long as your friend paid for and remained an Unlimited member for their first 90 days' membership, you will still receive your free month.

It's easy! Just go to the online Unlimited application page here. Complete the online application form to apply for your Unlimited membership and enter your friend’s code in the Promo Codes box where indicated. Your free month of Unlimited membership will be automatically applied to your account when you complete your minimum contract term.

Please note there is a minimum subscription period of at least 3 months for the Unlimited scheme and your membership will continue after the minimum term on a month to month basis and charges will apply until your membership is cancelled. Please read the Unlimited Membership terms and conditions, for further details.

As long as you used the valid code your friend gave you, you will automatically receive your free month free on completion of your minimum contract term. If you are the new member who signed up using your friend’s code, your additional free month will be assigned to the first month after the end of your minimum contract term/initial period (ie month 4 unless you paid for your Unlimited Membership 12 months in advance then month 13 of your membership will be free). If you pay for your subscription monthly, we will not take a Direct Debit/payment card payment on your usual date. Monthly payments will then resume as normal.

Please visit: www.cineworld.com/terms to view full terms and conditions of the Recommend a Friend Offer.

Please note: If you cancel your membership, if your membership expires or if your card is deactivated at any time before your accrued free month(s) have been applied to your account or used, you will lose the free months gained by recommending friends. The rewards are only valid whilst you remain an active Unlimited member.

Please check you are using the correctly formatted code that your friend has provided you with. If it still does not work contact our Unlimited Team using our online contact form or by email at [email protected]

My Cineworld is your free to join Cineworld customer account which gives you access to some fantastic deals and offers* as well as an easier online process to book your tickets.

* (opt-in to Cineworld News and Offers required).

Follow this link: experience.cineworld.co.uk/login?register to create a My Cineworld account. The more information you give us the more we can tailor your Cineworld experience to your interests:
• Fill in your details so we can pre-populate your personal info to make your ticket bookings faster
• Let us know about your favourite cinemas so we can send you the film times email and give you quicker access to your local Cineworld
• Choose the newsletters you want to receive

The film times email is usually sent every week on a Wednesday.

The promotions and offers emails will be sent when we have great deals and competitions that we think are relevant to you.

We care about your privacy and don't want to fill up your inbox:
• We will only send the newsletters that you have requested and opted in for
• We will only send promotions and offers that we think are relevant to you

Please see our Privacy Policy here: www.cineworld.com/terms/privacy-policy-and-cookies for more details.

When you create your account you are asked to provide a password. At this stage no one else knows your password (not even us) so please don't share it with anyone else; we will request it to identify you every time you log in to your account.

We process your payments via a secure page. You will see 'https' in the URL and a security padlock either at the top or bottom of our payment screen. This means you have accessed a secure area.

All transaction details - including your name and credit card details - are encrypted using TLS ("Transport Layer Security") for maximum security.

Banking details are never transmitted in clear text through the Cineworld booking system.

Please see our Privacy Policy here: https://www.cineworld.com/terms/privacy-policy-and-cookies for more details.

My Cineworld customers can choose to store their payment card details online safely to make the ticket booking process quicker and easier.

To select this option, simply login to My Cineworld during the booking process and at the payment details section, select the tick box which asks whether you would like your card details to be stored online.

If you subsequently want to delete or amend your card details, or to add a new card simply log on to your My Cineworld account, go to my stored cards section and follow the instructions provided.

You can be both a My Cineworld member and an Unlimited Card holder. As an Unlimited Card holder, you’ll need a My Cineworld account to manage your account and make advance ticket bookings with your Unlimited Card online. You’ll also be able to sign up for Unlimited news and offers and My Cineworld offers and newsletters and manage your marketing preferences through your account.

Haven't heard about the Unlimited card yet? go to www.cineworld.com/unlimited to to learn more about Unlimited.

To make a group booking with My Cineworld you just have to follow the same steps you would follow to make regular booking, the maximum number of tickets you can book for in one transaction is 50 tickets.

Should you wish to make a larger booking or speak to our Screen Hire team, please visit the website for further information.