Can I change an advance booking that I have already made?
Cineworld is unable to alter existing bookings, but we will be happy to cancel your booking and allow you to rebook for another performance, provided you have not already collected your tickets from the cinema. Please contact our Unlimited Helpdesk team on 0330 333 4444 with your booking reference and Unlimited Card. Please note special rules apply:
How do I apply for an Unlimited card online?
What do you need to have with you before you start the application process?
What do I pay for when I go through the online application process?
Can someone else pay for my Unlimited card for the online application process?
How do I get a recent passport sized photograph?
How do I upload a photo from my mobile phone?
What do I do if I get stuck half way through the online application process?
How long does it take before I get an Unlimited card to use in the cinema?
Can I start watching films at cinemas before my card arrives?
Who do I contact if my Unlimited card does not arrive?
Can I register for an Unlimited card if I am under 18 years?
What do I do if I change my address before my card arrives?
Which cinemas do I need a West End Unlimited Card to access?
What films can I advance book?
Can I advance book at the box office?
How many movies can I advance book?
Who can cancel an advance booking that has been made?
Are there any additional charges for 3D, IMAX, Superscreen, D-Box and 4DX performances?
Can I collect my advance booking tickets from the automated ticket machine?