We emailed you a little while ago to let you know that your Unlimited subscription is not currently active as you do not have a direct debit setup. If you haven’t already set this back up, it’s easy to do! Simply give our Unlimited team a call on 0330 333 4444 to set this back up
We won’t reinstate payments until 26 August and we will credit you for any payments made during our closure period. This means you will have zero charges when your first payment is due on your regular Direct Debit date and then your second payment will be reduced based on your remaining credit.
And there’s more! As you may be aware, the UK government introduced a temporary reduction in VAT to support the leisure sector. As a thank you for staying with us during the time our cinemas were closed, we’re pleased to pass on the VAT reduction for your membership as long as we receive it, which is currently until 12 January 2021. This will start applying to any payments we take for your membership going forward, meaning your monthly fee will be reduced to only £16.10 (£18.29 for West End).
If you didn’t get our email, be sure to check that your contact details are up to date. You can do so by linking your Unlimited card to your My Cineworld Account or by giving us a call on 0330 333 4444.
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